Welcome to Basma Salama ABA Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, enroll in courses, or use our services.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you register an account, enroll in a course, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Country of Residence
- Payment Information (processed securely through third-party payment providers)
Account Information
When creating a student account, we may collect:
- Username
- Password (encrypted)
- Enrollment history
- Course progress
- Certificates earned
- Learning activity
Technical Information
When you use our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process course registrations and payments.
- Deliver online learning materials.
- Track course progress.
- Issue certificates upon successful completion.
- Respond to inquiries and support requests.
- Improve our website and learning experience.
- Send important course updates and announcements.
- Maintain website security and prevent fraudulent activity.
3. Course Enrollment
When you purchase or enroll in a course, we store information related to:
- Courses purchased
- Enrollment dates
- Learning progress
- Quiz results
- Course completion status
- Certificates (where applicable)
This information is used solely to provide and manage your learning experience.
4. Payments
Payments are processed securely through trusted third-party payment providers.
We do not store your complete credit card or payment details on our servers.
Please refer to the privacy policies of the respective payment providers for more information about how your payment data is handled.
5. Cookies
Our website uses cookies to:
- Keep you logged into your account.
- Remember your preferences.
- Improve website performance.
- Analyze website traffic.
- Enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers when necessary to:
- Process payments
- Deliver website functionality
- Provide technical support
- Comply with legal obligations
These providers are required to keep your information secure and confidential.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your account details.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Request a copy of your stored data.
To exercise these rights, please contact us using the details provided below.
9. Third-Party Services
Our website may use trusted third-party services, including but not limited to:
- Learning Management System (LMS)
- Payment gateways
- Analytics services
- Email communication platforms
- Video hosting services
- Security and spam protection tools
Each third-party provider has its own privacy practices, and we encourage you to review their respective privacy policies.
10. Children’s Privacy
Some of our educational resources may relate to autism and child development; however, our website and training programs are intended for adults, professionals, educators, caregivers, and institutions.
We do not knowingly collect personal information directly from children without appropriate parental or legal guardian consent.
11. Data Retention
We retain your information only for as long as necessary to:
- Maintain your account
- Provide purchased courses
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
When no longer required, your information will be securely deleted or anonymized where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of our website after changes become effective constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the Contact page available on our website.
We are committed to protecting your privacy and responding to your inquiries promptly.
